Frequently Asked Questions (FAQs)
Should you wish to book, we’ll send you our Booking Forms for you to complete & return. A £50 non-refundable deposit secures your booking with the balance due a month before the holiday begins. We also ask for a £75 damages bond that will be returned once the caravan has been checked and all is left as it was found. Payments can be made via bank transfer.
Click here to see more information on Bookings
Check-in is from 4pm.
Check out is no later than 10am.
Passes are not included in the our prices. These can be purchased from the Owners Elite Office (Tel: 01656 774 360) for £25 a week or £15 for 3 days (under 2’s are free). Passes give you access to the Showdome, Time-Out bar and Splashland (swimming). Everything else can be accessed without a pass and there’s plenty to do off-site so purchasing a pass isn’t necessary.
** IMPORTANT INFORMATION **
With regards the purchasing of passes, to avoid any unnecessary incidents or confusion please familiarise yourself with…
Point 15 of our T&Cs, Entertainment Passes: Passes, as stated on the parks own website are “subject to availability” and they advise, “please check directly with the holiday park”. Also from Mid-November until the end of the season (first week of Jan), the park stop issuing guest passes and some of the park facilities shut down or are only available to owners. Parkdean / Trecco Bay reserve the right to withdraw the sale of passes at any time without prior notice and in the event that this happens, we accept no liability.
Day or night, rain or shine, Trecco Bay Holiday Park has a superb choice of on site facilities to keep the whole family entertained. Whether you want full-on and fun-filled or relaxing and sandy beaches, ‘Trecco’ is the place to be. Whatever your age there is literally something for everyone. Click here to see a full list of Facilities
You have many options available to you should you fancy eating out. Restaurants on site, pubs within walking distance, takeaways and of course when at the seaside it would be wrong not to try out one of the fantastic chippy’s.
All the essentials are provided for your self catering holiday.
We are a dog-friendly caravan and happy to accommodate a well-trained small dog for £30 per week or £20 per part week/weekend.
Guests bringing a pet are required to bring a pet bed/blanket. Pets are not to sleep on the beds or furniture and not to be left alone in the caravan. Any fouling must be picked up immediately.
Our accommodation is strictly non-smoking. Smoking/vaping is NOT allowed inside our caravan. If you do smoke please do so outside, away from open doors & windows and use the ashtrays provided.
There is a hard-stand parking space right outside our caravan. If more spaces are required, follow signs to the overflow car parks.
Friends are more than welcome to visit in the daytime. However, staying over night is prohibited.
Yes please. This forms part of your contract with us. Basic cleaning products and a hoover are provided so the caravan can be left just how it was found on your arrival.
By foot, leave our caravan, turn right out of Greenacres and take a 1-min walk to Trecco Bay beach. Once here, follow the path to the other beaches.
You’re spoilt for choice…
Trecco Bay (1min walk). Dog restrictions – 1st May to 30th September.
Newton Bay (5mins walk). Dogs permitted all year round.
Coney Beach / Sandy Bay (8min walk). Dog restrictions – 1st May to 30th September.
Porthcawl Town Beach (8min drive). Dog restrictions – 1st May to 30th September.
Rest Bay (9min drive). Dog restrictions – 1st May to 30th September.
Pink Bay (10min drive). Dogs permitted all year round.
Kenfig Sands (15min drive). Dogs permitted all year round.
Merthyr Mawr Beach (15min drive). Dogs permitted all year round.
Ogmore by Sea (18min drive).
Southern Down / Dunraven Bay (20min drive). Dog restrictions – 1st May to 30th September.
Monknash (22min drive). Dogs permitted all year round.